Privacy Policy

We collect information in the following ways:

We use your information for the following purposes:

• RFQ Processing: To prepare quotations and design-for-manufacturability (DFM) assessments
• Communication: To respond to your inquiries and provide updates on your project
• Service Delivery: To fulfill orders and manage manufacturing schedules
• Business Analysis: To improve our services and understand customer needs
• Marketing: To send newsletters and promotional updates (with your consent)
• Legal Compliance: To meet tax, accounting, and regulatory obligations
• Dispute Resolution: To resolve disputes and enforce agreements

Technical drawings and project specifications you submit are treated with strict confidentiality:

• Drawings are accessed only by our engineering and manufacturing teams
• We do not share drawings with third parties without your explicit written consent
• Files are securely stored on our servers in Hong Kong and China
• Drawings are retained for as long as necessary to fulfill your order and maintain quality records
• You may request deletion of files at any time by contacting us directly

For projects involving sensitive intellectual property, we recommend signing a mutual Non-Disclosure Agreement (NDA) before sharing designs. Contact our sales team to arrange an NDA.

We implement industry-standard security measures:

• Encrypted file uploads and storage (HTTPS/TLS)
• Restricted access to servers and databases
• Regular security updates and vulnerability assessments
• Employee data protection training
• Backup systems to prevent data loss

Security Notice: While we use industry-standard protections, no system is completely secure. We recommend protecting your passwords and being cautious about sensitive information you share online.

Sze Loi operates in Hong Kong and mainland China. Your data may be transferred to:

• Hong Kong: Sales, quality control, and customer service office
• Dongguan, China: Manufacturing and production facility

These transfers are necessary to fulfill your manufacturing orders. We maintain the same data protection standards across all locations.

For customers in the EU or other regulated regions, you may have rights regarding international transfers of your personal data. Please contact us to discuss your specific situation.

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of personal data we hold about you
• Right to Rectification: Request corrections to inaccurate information
• Right to Deletion: Request deletion of your data (with limitations for legal/business records)
• Right to Object: Opt out of marketing communications and certain data processing
• Right to Portability: Request your data in a portable format

To exercise these rights, contact us at info@szeloi.com with your request and identifying details. We will respond within 30 days.

Our website uses cookies and analytics:

• Session Cookies: Improve website functionality and user experience
• Analytics: We use Google Analytics to understand visitor behavior (anonymized)
• Third-Party Services: YouTube, LinkedIn, and WeChat embed may set their own cookies

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

For privacy concerns, data requests, or questions about this policy, contact:

We aim to resolve privacy concerns promptly. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.